Smartstore Blog

People are different and everyone has different needs. On-site personalization offers an individual customer approach that comes close to the personal relationship in brick-and-mortar retail.

The fastest store system on the planet, multiple open and easily expandable for any business model: This is the brand new Smartstore 5, indispensable technological base for all those who want to match the top of their industry, categories and incredible KPI scores.

Normally, translation tools quickly reach their limits. They often only work word for word, tear linguistic contexts out of context, affect the entire HTML-code and are often very costly for operators of large online stores. But now there is a new solution!

With the ongoing rise of digital services, an inspiring service experience online is also becoming increasingly important. This is especially true for web stores, since the goal of every customer journey here is to check out with a digital shopping cart that is as full as possible. Today's online customer service must therefore be able to do everything that is also possible in direct contact - from making an appointment online to providing comprehensive advice on the products or services on offer via live chats, co-browsing and video chat, right through to digital contract signing.

Even two months after the opening ceremony of the first bk World in Endsee, the enthusiasm about the "filling station of the future" is not fading. Because while 20 Superchargers from Tesla shorten the charging time for e-cars, the climate-positive stay louge is keeping up the hype and convinces in every aspect.

Operations experience management may be a new term, but what it refers to is not new. In a nutshell, customer experience is everything that happens after a customer checks out from an online store. Think purchase confirmations, shipping notifications, and emails about successful delivery.

The Smartstore Template "Flex" guarantees you short store loading times according to the new Google standards

Create a memorable customer journey that keeps your B2B e-commerce customers wanting more