The ability to customize products and tailor them to the customer's needs offers companies a unique sales opportunity. In this article, we will show how configurators can be beneficial in online marketing and digital sales, and how technologies such as 3D product displays and augmented reality (AR) can enhance the customer experience.
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With the ongoing rise of digital services, an inspiring service experience online is also becoming increasingly important. This is especially true for web stores, since the goal of every customer journey here is to check out with a digital shopping cart that is as full as possible. Today's online customer service must therefore be able to do everything that is also possible in direct contact - from making an appointment online to providing comprehensive advice on the products or services on offer via live chats, co-browsing and video chat, right through to digital contract signing.
Even two months after the opening ceremony of the first bk World in Endsee, the enthusiasm about the "filling station of the future" is not fading. Because while 20 Superchargers from Tesla shorten the charging time for e-cars, the climate-positive stay louge is keeping up the hype and convinces in every aspect.
Unfortunately, they cannot be completely avoided in e-commerce.
That’s why it’s all the more important for store operators to invest in their returns management.Especially as a little-known retailer, you can give a new customer the feeling that you’re not taking any risks. However, efficient returns management is also a bonus for large companies like Amazon.
There are a lot of store systems, but they differ in detail in many points. Store operators are often faced with the question: which store system should I use for my first store? Or I already have a store, and I want to change the system. What are the advantages of switching?