The customer is the exclusive dealer and importer of STIHL products for Croatia, Slovenia and Bosnia and Herzegovina. The customer has thousands of products in its range, some of which are the highest quality products in the world. With its partners in 3 countries, it has more than 300 physical stores to which it distributes its products. distributes.

The customer previously had a web catalog with information, pictures and product prices, but without the option of online shopping. With the new webshop, this will now change change and it will be possible to order products online. In addition, the website itself will be completely redesigned and expanded with numerous options. Video tutorials, text tutorials, Equipment warranty reviews, technical support and much more.

Case Study


The services of UNIKOMERC-UVOZ Ltd.

We have connected the web server to the Navision server, which is located locally in the company, via a VPN connection. located locally in the company. This has enabled real-time data exchange and a high level of security which is very important for us. By optimizing the service, we enabled the Exchange of only the data that is needed at that moment. Due to the large number of visits, it is important for us not to overload the hardware. We have enhanced the backend part of the webshop with various additional fields and options that allow the user to a large amount of information, specifications, technical details, accessories and Equipment relevant to the product to be entered. In addition, we have categorized the messages categorized to make it easier for the visitor to navigate.

Customer benefits

By creating a web store, the customer received a solution that is fully automated and connected with the warehouses. We have solved the problem of human errors in entering prices and stock status, saving a lot of time, which we can now invest in marketing and thus increase the value of the entire project.

The Vision

We wanted to create a webshop that automates all actions without much manual work. It was necessary to connect several warehouses to the webshop. Also, we had to enable several payment methods (bank transfer, card payment - one-time and in installments, cash on delivery). The web store should enable customers to easily navigation through the assortment and facilitate the selection the equipment suitable for their needs. Since we expect a large number of orders of orders, we needed to automate the entire process, from procurement to sales and delivery of the goods in an automated process.

The Solution

We found the Smartstore platform allowed us to easily customize to our needs. Most of the features we needed were already built in, and we created additional Functioen created through plugins. We successfully connected Smartstore via web services to the Microsoft Navision system. The data is divided between the two databases - customers, products, addresses, orders and stock. We have connected 3 card companies and 3 delivery services connected.

  • Company:
  • UNIKOMERC-UVOZ Ltd. (Kroatien)
  • Industry:
  • Garden and power tools
  • Project goal:
  • Realization of a webshop for the automation of sales processes
  • Technology:
  • Smartstore & Microsoft Dynamics NAV
  • Smartstore Partner:
  • Looka
  • Smartstore Edition:
  • Smartstore 3
  • Project period:
  • approx. 8 months in total

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