Smartstore Services

Benefit from our know‑how for your success!

We offer you qualified support with the competence of a manufacturer so that you can quickly put your online shop into operation.

Save time and labour and let us install your Smartstore shop for you.

We configure all settings in your Smartstore shop for you.

Installation and setup of the necessary software to run Smartstore on your own dedicated server

Regular and reliable data backup is extremely important and should not be neglected or even skipped.

To enable you to start working with your Smartstore Shop as early as possible, we offer you a webinar that will be put together for you individually.

You have an idea or need certain functions or extensions? We realize your conceptions with the competence of the manufacturer.

Server setup

You want to install Smartstore on your server or "dedicated" server and the necessary programs and services are missing? We will happily install and configure the necessary programs for you.

  • Installation MS SQL Server Express Edition
  • Installing .NET Framework 4.5 & MVC 4
  • Create and configure a website in the IIS
  • Configuration of the application pool

Basic setup

Don't waste your time. We will take care of all the settings for you and configure the necessary plugins. Your Smartstore Shop is ready to start in no time!

  • Input of master and contact data, incl. contact e-mail (data must be available)
  • Data import from *
  • Installation of payment interfaces *
  • Setup of the Trusted Shops interface (seal of approval) including all widgets *
  • Setup of shipping methods
  • Setup of SSL and Captcha function
  • Creation of surveys and news articles (2 pieces each, content must be available)
  • Setup of Google Analytics (data must be available)
  • Adaptation of country settings
  • Setting the main currency and activating the online exchange rate service
  • Creating delivery times
  • Integration of a logo (logo file must be available)
  • Trusted Shops *
* As long as a license for the required plugin is available

Auto backup

Our unique setup service includes options and services ranging from the creation of an individual account for CrashPlan to its configuration. We help you to manage your user account effectively and securely.

We offer you the setup for a daily and automatic backup of your shop data. The Smartstore database and the web folder will be saved along with the shop files.

To help you work with the backup of your Smartstore shop as quickly and productively as possible, we also provide you with a free 30-minute guide.

First installation

Installation of Smartstore on a suitable web space (system requirements must be met)                                               


In the one-hour briefing, for your new Smartstore Shop, we offer you a pre-selection of topics in the following list as part of the webinar. Of course, you can also define your own topics of particular interest in advance.

  • Information about the functionalities of the user front end
  • Overview of product groups and product management
  • Information on customer management
  • Overview of different configuration settings
  • Information on the shipping settings
  • Tax configuration
  • Import feature


For those who want a little bit more... Would you like a unique online shop or do you need special functions? We adapt shop processes for you, create extensions according to your specifications and support you in connecting to your existing business processes.

  • Extensions and plug-ins
  • Adaptation of shop processes
  • Graphic design (Theming)
  • Connection to business processes

Detailed consultation

Give us a call and we will work with you to develop an optimal service offer for you and your online shop. Due to our extensive knowledge and based on our experience we are able to support you in an optimal way, no matter if it is about the first steps or the most complex business processes.

  • Competence of the manufacturer
  • Friendly advice
  • Competent trainers
  • Analysis of your business processes
  • Implementation of your requirements