Smartstore Services
Benefit from our know‑how for your success!
We offer you qualified support with the competence of a manufacturer so that you can quickly put your online shop into operation.
Server setup
You want to install Smartstore on your server or "dedicated" server and the necessary programs and services are missing? We will happily install and configure the necessary programs for you.
- Installation MS SQL Server Express Edition
- Installing .NET Framework 4.5 & MVC 4
- Create and configure a website in the IIS
- Configuration of the application pool
Basic setup
Don't waste your time. We will take care of all the settings for you and configure the necessary plugins. Your Smartstore Shop is ready to start in no time!
- Input of master and contact data, incl. contact e-mail (data must be available)
- Data import from SmartStore.biz *
- Installation of payment interfaces *
- Setup of the Trusted Shops interface (seal of approval) including all widgets *
- Setup of shipping methods
- Setup of SSL and Captcha function
- Creation of surveys and news articles (2 pieces each, content must be available)
- Setup of Google Analytics (data must be available)
- Adaptation of country settings
- Setting the main currency and activating the online exchange rate service
- Creating delivery times
- Integration of a logo (logo file must be available)
- Trusted Shops *
* As long as a license for the required plugin is available
Auto backup
Our unique setup service includes options and services ranging from the creation of an individual account for CrashPlan to its configuration. We help you to manage your user account effectively and securely.
We offer you the setup for a daily and automatic backup of your shop data. The Smartstore database and the web folder will be saved along with the shop files.
To help you work with the backup of your Smartstore shop as quickly and productively as possible, we also provide you with a free 30-minute guide.
First installation
Installation of Smartstore on a suitable web space (system requirements must be met)
Webinar
In the one-hour briefing, for your new Smartstore Shop, we offer you a pre-selection of topics in the following list as part of the webinar. Of course, you can also define your own topics of particular interest in advance.
- Information about the functionalities of the user front end
- Overview of product groups and product management
- Information on customer management
- Overview of different configuration settings
- Information on the shipping settings
- Tax configuration
- Import feature
Customizing
For those who want a little bit more... Would you like a unique online shop or do you need special functions? We adapt shop processes for you, create extensions according to your specifications and support you in connecting to your existing business processes.
- Extensions and plug-ins
- Adaptation of shop processes
- Graphic design (Theming)
- Connection to business processes
Clear facts. Smart decisions.
Smartstore Analytics: Full data sovereignty for your success
With Smartstore & Umami Analytics, you keep control over your data - 100% GDPR-compliant, transparent, and independent. Gain precise insights into visitors, conversions, and campaign performance. We take care of setup, integration, and support, so you can focus on what matters most: your growth.
Design that sells.
Design as a Sales Driver
We transform your shop into a focused customer journey: clear structures, quick orientation, strong messages. Smartstore combines strategy, UX, and UI into results that are visible at the checkout – not just in the style guide.
We make your server Smartstore-ready.
Server & Hosting Setup for Smartstore
We take care to ensure that your server or hosting is perfectly prepared for Smartstore. Whether Windows or Linux - we handle setup and configuration so that your shop software is ready to use immediately. You receive a stable, optimized environment and can fully focus on your business.
Own AI. Fully GDPR-compliant.
Host AI in compliance with GDPR – locally, on your own server, or in the cloud
With Smartstore, you retain full data sovereignty: Operate your AI models securely in your infrastructure – locally, on your own server, or flexibly in the cloud. If desired, Smartstore can take over the entire operation as a service.
Detailed consultation
Call us and together we will develop a tailored service package for your online shop. Thanks to our extensive knowledge and many years of experience, we support you in all areas – from the first steps to complex business processes.
- Expertise directly from the manufacturer
- Competent and individual consulting
- Analysis and optimization of your business processes
- Implementation of your specific requirements
- Project support and individual solutions
- Server setup and technical infrastructure
- Artificial intelligence for your shop
- Creative and professional shop design
