The SmartStore AG, a long-standing veteran in the field of shop systems, has been on the market since 1999 and has since evolved into a pioneering company in e-commerce.
Smartstore is the fastest, cross-platform open-source DXP Enterprise Composable Commerce platform in the ASP.NET world.
Ready for cloud out of the box.
One of the biggest advantages of Smartstore is its international network of technology partners and its vibrant and active community of over 3,200 developers. Both individuals and companies benefit from the intense synergies generated by this network. Additionally, Smartstore provides its users access to a marketplace for downloading the latest plugins, further enhancing the platform's adaptability and versatility.
The global success of Smartstore is impressive: with an annual growth rate of around 20 to 30 percent, we are proud to be among the leading providers of Composable Commerce. Smartstore is not only a proven tool for B2C, B2B, and D2C worldwide but also for medium-sized companies pursuing an online expansion strategy. We offer a flexible software solution specifically tailored to the needs of businesses focusing on digital growth.
Conceptualization and development of data interfaces - more than just programming
Our years of experience in implementing web and microservices have taught us that an efficient and scalable data interface requires more than just correct programming. The goal is to avoid error messages and communication gaps, as seen in the following example, a real message from one of our competitors.
"Dear H... customers, please read this email carefully and forward it to your system administrator or technical contact person if in doubt. On 18.09.2018, your shop system provider S... released the new versions 5.5 and 5.5.1. Unfortunately, we have to inform you that these versions are currently not compatible with our payment plugin, thus making payment processing through our payment gateway not possible. For this reason, we kindly ask you not to update to versions 5.5 or 5.5.1 if you have planned to do so. We are already in contact with S...'s software development team and expect that the existing incompatibility will be resolved in the next few weeks. Once our payment plugin is usable with the affected versions, we will inform you immediately."
Avoiding such situations demonstrates the importance of a well-designed and developed data interface. It is not only about system and plugin compatibility but also about seamless communication between the provider and the user.
Integration of external 3rd-party systems and services
We develop high-quality plugins for Smartstore with functionality guarantee and lifetime support*, supporting your commerce strategy. Our guarantee covers changes made by Smartstore. Additionally, as part of our agreement and at no extra cost to you, we handle interface updates related to updates, upgrades, hotfixes, or service packs of the commerce software due to program changes.
*Please note that this offer exclusively applies to services provided by our strategic partners who have entered into an explicit interface development contract with Smartstore. Should adjustments become necessary in the future due to changes to your data interface, we will carry them out free of charge if the effort does not exceed one man-day. Changes or extensions that exceed the effort of one man-day, e.g., due to new services or other necessary adjustments to your API interface, will be invoiced separately based on the effort required.
For merchant-specific plug-ins developed by certified or non-certified SmartStore partners, there is no claim to support, and SmartStore AG does not assume any liability for their functionality.
Whatever you're planning, we have the right solution for you!
Smartstore offers a wide range of plug-ins that can solve almost any problem. If you still can't find a suitable solution for your service within Smartstore, don't hesitate to contact us. Together, we will find a custom solution that seamlessly integrates into Smartstore without requiring any changes to the core system.
This ensures that your service can continue to be updated and avoids potential conflicts with other plug-ins. Our principle is: When your service is seamlessly integrated into Smartstore, online merchants can work as efficiently as possible. With our user-friendly and responsive administration interface, setting up and managing your service is easy and can be done with just one click.
"You can't develop everything yourself. It's much better to use our plug-ins, which are fully supported, regularly updated, and guaranteed to work 100%!"
We are able to implement your service through various interfaces, including middleware, REST APIs, or plug-ins. We are proud to provide comprehensive support and service to our shared customers. If our shared customers need assistance or encounter issues with our plug-ins, as a partner, you have full access to our support.
Through our priority ticket system, you can directly send inquiries to our development team. Our shared customers benefit from the practical support we offer for using the data interface, which they receive through this ticket system.
Programming and Development:
In close cooperation with you, we create a concept and develop a custom solution for our shared customers to ensure a seamless launch of your service.
Testing and Quality Assurance:
During the implementation phase, we work on the data interface and conduct ongoing quality assurance tests. Before the official release, we thoroughly test all components to ensure compatibility with current browsers and devices, as well as flawless functionality. Any anomalies, whether in the backend or frontend, are noted and promptly addressed.
- Release: Once all issues are resolved and we have your approval, the plug-in can go live!
- Costs: There are one-time integration costs, but we guarantee that the plug-in will be permanently available to our shared customers free of charge.
- Integration: We ensure full compatibility with all other Smartstore plug-ins.
- Guarantee: The plug-in is developed and released in a way that maintains compatibility with future Smartstore versions.
- Ongoing Development: We are committed to making any necessary changes to the interface free of charge, even if it requires a complete redesign due to changes in your data interface*.
- Support: Even after implementation, we ensure professional support for you and our shared customers.
- Marketing: In collaboration with you, we create a marketing campaign that will be published through our existing channels, provided you agree.
Additionally, there is the option to send an exclusive "Stand-Alone Newsletter" to all our 10,500 interested subscribers. This newsletter will be exclusively tailored to your content, targeting potential merchants and providing distraction-free advertising. With its 100% exclusivity, this targeted B2B email communication achieves the highest level of attention.
We also offer the execution of a jointly planned webinar, which typically lasts one hour and consists of two parts: In the first half, a member of your team presents your service, and in the second part, they are available for questions.
Upon request, we can prepare a press release together with you, which we will publish through the Pressbox portal.
Furthermore, you have the opportunity to permanently showcase your service on our blog to reach our shared customers, raise awareness of our offerings, and create added value.
Finally, we offer an exclusive opportunity that is only available under certain conditions. In the backend of our software, we have the ability to highlight your service as news in the desired region (national or international) and language for a specific period. This type of communication reaches your target audience 100% without any loss of coverage. Please contact us for further details.
Your advantages as a solution provider at a glance:
- Experience and presence: Since 1999 in the market with over 25,000 worldwide shops.
- Open source with high revenue potential through viral marketing.
- Unique presence in the Microsoft ASP .NET world with a strong GitHub community.
- Effective communication through newsletters, Facebook, and Twitter.
- Strong press contacts with approximately 500 editors in our CRM and access to PressBox.
- Partner representation on our website and banner advertising in our community.
- High international visibility and daily downloads of our software.
- Opportunity to expand your service offerings under the Smartstore brand.
- Future-proof upgradability and quality assurance.
- Translation of your services into approximately 33 languages, both in the front and backend.
- No additional programming required.
- Full support and professional support for our shared users.
- Advantages for Smartstore users at a glance:
As a pure user, you want to easily customize and expand your Smartstore installation. With the help of the plugins, you don’t need any programming or system knowledge.
The plugin is available for free on the marketplace. Alternatively, it can be preinstalled in the Smartstore backend (applies only to internationally usable plugins). We provide technical support for our shared customer’s plugin. If the customer does not have an ongoing support contract with SmartStore, they can find free basic support in the public Smartstore community forum. Our shared customer also benefits from the assurance that their plugin will work flawlessly even after software updates. We guarantee ongoing compatibility.The plugin is available in approximately 33 languages.
What our partners say about Smartstore:
PayPal:
“I have nothing more to add 😃 it’s perfect 😃 Thank you for the good collaboration.” - Jan Mielewczyk (DE/PL Integration Engineer Merchant)
SAP Business One:
“After many years of experience in e-commerce, it was time for us to switch products. After thorough research, we chose SmartStore AG as our partner. The product is great, fast, well-designed, and we have the code. Over the past two years, we have switched almost all customers to Smartstore, which integrates seamlessly with SAP Business One.” - Abdon De Kousemaeker (Managing Director - KOOMBA b.v. Rotterdam)
Santander Consumer Bank AG:
“Smartstore convinced us as a partner: clear communication, fast processes, and excellent results. This is what optimal cooperation looks like for us.” - Denis Eilbrecht (Central Dealer Support eCommerce)
Smartstore - The Pioneer of Online Shop Systems:
If you have further questions about third-party plugins, please call us or send us an email. Our Smartstore team is available to assist you.
Contact:
Email: info@smartstore.com
Phone: +4923153350
SmartStore AG
Kaiserstraße 63-65
44135 Dortmund