Do you remember the good old order forms that were often sent by fax? They had one major advantage: you could place orders very quickly - provided you knew the article numbers.
Transferred to the world of e-commerce, this means that a simple order form must be available in the store in which quantities and article numbers can be entered.
New user groups, new concepts
Unlike the private "shopper", the typical B2B customer simply does their job when they visit your online store. They want to complete this task quickly and make sure they don't make a mistake.
If the customer already knows your products, direct orders are a very convenient solution. Here, the user enters an order or product number and immediately places the correct product in the shopping cart. Surely these are our favorite customers?
For a B2B store, it is therefore advisable to respond to these special customers in order to be able to use a direct order function, for example, to enter the article number that can be found on invoices or orders. Hilti even prints the QR code of a product on the packaging so that customers can reorder on the spot via smartphone. In the automotive sector, on the other hand, workshop managers can use digital exploded views to navigate through the vehicle catalog and ensure that they order the right spare part, including the necessary fasteners.
Smartstore Plugin Direct Order
Our Direct Order plugin allows you to integrate a direct order form into your Smartstore store, where your customers can enter an SKU and the number of units they want to order and add the products to their shopping cart with a single click.
Features:
- Define the customer roles for which this plugin should be active.
- Define the menu in which you want to display a link to the direct order form
The Direct Order Plugin is a proprietary development of Smartstore AG for the Smartstore Shop and is included in the Smartstore Enterprise Edition and higher.
Do you have any questions about the Smartstore Direct Order Plugin or would you like to give us feedback? You can reach us via the contact form by e-mail to info@smartstore.com or by telephone from Monday to Friday between 10 a.m. and 4 p.m. on +49 231 5335 0.