Not only during a winter vacation do end customers often encounter the innovative solutions from SKIDATA. A striking example of this is the contactless activation of digital ski passes at the turnstiles, which not only facilitates access but also makes the overall skiing experience safer and more comfortable.
1. Introduction: SKIDATA - Committed to Progress, Quality, and a Great Customer Experience
Not only in winter vacations, when guests pass through the lift turnstile contactlessly with their digital ski pass, do end customers come into contact with SKIDATA. The company's solutions are present in numerous everyday situations – from parking at the airport to entering a stadium to visiting large leisure and event facilities.
SKIDATA is an internationally leading provider of access and visitor management systems. The company stands for innovation, reliability, and the highest quality. With state-of-the-art technology, SKIDATA creates seamless, secure, and efficient access and parking space management.
Examples:
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Ski resorts: Automated access systems with digital ski passes and real-time data on visitor flows.
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Parking garages: Intelligent parking space detection, automatic payment, and digital reservation.
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Major events: Combined systems for ticketing, access control, and visitor analysis.
The goal: An optimal visitor experience for end customers and at the same time maximum efficiency and security for operators.
2. Strategic Partnership: Smartstore Becomes SKIDATA Integration Partner
Since the winter season 2023/2024, Smartstore, a world-leading provider of e-commerce platforms, together with Austrian partner CRSOFT, has been an officially certified integration partner of SKIDATA.
This cooperation opens up new possibilities by intelligently linking e-commerce and access management. Event organizers and operators can integrate SKIDATA solutions directly into their Smartstore systems – from online ticket orders to contactless admission on-site.
Benefits of Integration:
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Seamless customer experiences: Visitors can purchase tickets, parking spaces, or additional services (e.g., VIP access, rental equipment) directly online and automatically use them at the event.
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New revenue potentials: E-commerce operators can integrate SKIDATA functionalities into their online shops and expand their offerings to include topics like ticketing, memberships, or access passes.
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Digital synergies: The previously separate areas of "e-commerce" and "visitor management" converge – a decisive step towards a digital platform economy in the event and leisure sector.
Example: A visitor purchases a combi-ticket for a music festival including parking online through a Smartstore shop. On the day of the event, access to the venue and parking area is automatically controlled by SKIDATA systems – without waiting times or separate registration.
3. Industry-Specific Complete Solutions by SKIDATA
SKIDATA is a leading company specializing in the development and provision of innovative technology solutions. Our offering includes extensive, customized complete solutions tailored to the needs and requirements of a wide range of industries. These solutions comprehensively cover all aspects of modern access and visitor management. This includes not only efficient and secure access control but also the integration of flexible payment systems and the use of advanced data analysis tools to gain valuable insights and optimize processes.
a) Parking & Mobility
SKIDATA develops comprehensive parking and mobility solutions for airports, cities, hotels, hospitals, shopping centers, educational
institutions, and office complexes.
Example: In a municipal parking garage, users can extend their parking time via an app or book the parking space in
advance. Operators benefit from real-time occupancy data and dynamic pricing.
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b) Ski Resorts & Cable Cars
In the area of ski resorts, SKIDATA provides a comprehensive management system that supports its users through numerous integrated
functions and significantly simplifies management. This holistic management system comprises several key elements: It starts with the
efficient issuance of ski passes, which allow guests access to various areas. Furthermore, the system offers advanced access control,
ensuring both security and optimized visitor flows. Particularly noteworthy is the system's ability to work seamlessly with partner
companies. These include ski rental shops and gastronomic establishments, which can be integrated into the network to ensure a smooth
and unified experience for all involved.
Example: A guest buys their ski pass online, opens the turnstile contactlessly the next day, and receives real-time
information about open lifts or waiting times.
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c) Stadiums, Arenas & Amusement Parks
In large sports stadiums and diverse event arenas worldwide, SKIDATA combines innovative technologies and comprehensive solutions,
consisting of powerful software, modern web-based services, and extremely robust hardware. These systems work seamlessly together to
provide fans with an unparalleled and comfortable experience – from user-friendly and efficient ticket booking via digital platforms to
the convenient purchase of catering offerings directly at the seat.
Example: A visitor loads their digital ticket into an app, uses it for entry, buys snacks through the same system during
the game, and receives personalized fan offers at the end.
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more
4. Conclusion: Digital Synergies for Future Viability and Customer Satisfaction
The partnership between SKIDATA and Smartstore is exemplary for the fusion of physical experience and the digital commerce world. Operators benefit from more efficiency, new business models, and a deeper understanding of their visitors. End customers, in turn, experience comfort, security, and personalization – centrally managed via an integrated digital ecosystem.
SKIDATA demonstrates how innovation in access management becomes the foundation of modern, connected experiences in tourism, mobility, and the event industry.
The integration of Smartstore as a business platform for all SKIDATA services offers event organizers and companies a seamless and efficient solution. Through this combination, providers benefit from simplified administration and an improved visitor experience.
The versatile adaptability and advanced features of Smartstore allow leveraging the full potential of SKIDATA services in various industries. This integration is a crucial step toward digital transformation and increased customer satisfaction.
The collaboration of Smartstore and SKIDATA for stadiums, leisure facilities, and everywhere visitor tickets are present: offers advanced digital solutions for ticketing, access control, and visitor management. The integrated Smartstore shop system and modern technologies like NFC and RFID optimize quick access for article orders by your visitors. More information on the subject can be found here: https://smartstore.com/en/smart-venue-the-digital-transformation-for-venues/ and here https://smartstore.com/en/smart-stadium-how-technology-is-revolutionizing-the-fan-experience/
Do you have questions on this topic? Or would you like to send us your feedback? You can reach us via the contact form, by email at info@smartstore.com or by phone from Monday to Friday between 10 a.m. and 4 p.m. at the number +4923153350.