Logistics for Business Defined: From B2B to B2B2C Logistics as a Modular Transport Management System (TMS)
Monday, December 27, 2021

Logistics for Business Defined: From B2B to B2B2C Logistics as a Modular Transport Management System (TMS)

The continuously growing logistics industry requires future-oriented measures in future-oriented measures in process management.

In particular, the management of B2C and B2B flows of goods, which have developed differently for a long time, is the focus of new solutions.

Given changing consumption habits and the growing need for a stable supply chain, B2B players’ logistics plans are increasingly guided by processes developed for the consumer e-commerce sector.

Challenges in the transition to B2B2C logistics
On the one hand, there are massive B2B commodity flows that rely on intermediary platforms from industrial companies to maximize inventory and vehicle fill
On the other side, electronic commerce goods flows focused on capillary parcel delivery and the evolution of transportation, where buyers pick up their own goods.


The focus is on a consumer whose requirements are changing and who, as a corporate customer, has similar expectations in the B2B world as in the B2C world.

  • Shortened delivery times

  • transparency at all levels of the chain

  • efficient digitalization of processes

When the Corona pandemic massively affected the industry in the spring of 2020, B2B affected the industry, vulnerabilities in B2B flows emerged and highlighted influential threats:

  • Platform stoppages

  • Production delays

  • Unavailability of a certain number of players.

These influences are reasons to rethink!

How can we make supply chains more resilient so they are more resilient in more resilient in times of crisis? How can efficient B2B flow management be ensured?

Possible responses include implementing a set of Practices that originated in e-commerce. In particular, those that relate to the organization of transportation and delivery methods. related. Let’s take a closer look at three of them.

Three e-commerce practices to optimize your logistics organization.

1. diversification as a new sales strategy in digital channels.

In an environment affected by the crisis, new cross-dock platforms are being opened up, transportation supply is shrinking and operations are becoming increasingly unstructured. Faced with this situation B2B companies are forced to switch to direct delivery without intermediaries intermediaries in order to continue to supply certain sensitive flows of goods. sensitive flows of goods.

To do this, they need to be able to work with parcel and express services together.

This solution, which is not normally practiced is achieved through the use of a digital transport platform such as the one of our partner the VCE Verkehrslogistik Consulting & Engineering GmbH and the Smartstore Order Management System (SOMS)-connection.

In combination with the modular Transport Management System (TMS) of the VCE GmbH, the SOMS connection ensures smooth and dynamic shipping and transportation processes.

2. Get inspired by the possibilities to get goods inspire

In the B2C sector, the frequency and the possibility to order goods have have undoubtedly driven the development of corresponding practices in the B2B world. A trend that has been driven by the pandemic and the and the need to break down barriers and maintain social distance. reinforced. As a result, companies are taking new measures to plan and manage the flow of goods.

To this end, B2B companies are converting their processes to new platforms such as those of VCE GmbH. These are supported by the by the implementation of schedules and the traceability of processes. processes, which are open to carriers, suppliers and customers alike. are open.

With the TMS of VCE GmbH and the precisely fitting tour calculation by the software module VCE OPTOURO customers receive for example intelligent functions for the automatic calculation and planning of tours. Time, costs and effort are kept low by effective planning by the system. Functions for manual detailed planning also keep processes agile and the use of resources of resources flexible. Digitization and automation via such software solutions offers the following advantages:

  • Minimized waiting times throughout the process

  • More effective planning of services and workloads

  • Increased service quality and thus customer satisfaction

3. Create delivery by arrangement.

Still uncommon among manufacturers, better known in the world of distribution world, the development of delivery by agreement is taking shape in the world of B2B. B2B world is taking shape. Driven by the digitalization of processes based on the e-commerce model, this practice ensures a more more fluid and digitized communication, while offering better traceability. better traceability.

Through a collaborative transportation platform, recipients can easily specify their specify available delivery locations easily, while the shipper can manage its manages his cargo optimally and obtains a global overview of the scheduling of his various deliveries. A secure, fast and flexible solution that ensures optimized and complete customer service. guaranteed.

B2B: Multiple benefits in traffic management.

Greater flexibility and resilience, improved service quality and increased collaboration – the development of these three levers from B2C e-commerce has positive implications for the organization of the B2B transportation. These are the key differentiators for companies, giving them complete visibility at all levels of the supply chain. levels of the supply chain.

The shipper is thus able to bring together all the players in its supply chain on a on a single platform* and offer them a global vision, regardless of the chosen mode of transport, offering them a global vision. Without replacing existing forwarders, the use of VCE’s transport solutions offers a VCE GmbH’s transport solutions offers greater flexibility, an blending of delivery modes and reinforces the increasingly evident convergence between B2B and B2C.

The solutions of VCE SOLUTIONS are designed as tools that support companies in the digitalization of logistic processes and help with B2B processes, meet the growing needs of customers in all areas. By providing the highest level of supply chain transparency, demands are and transportation processes in the B2B sector have recently become require.

VCE GmbH and SmartStore AG, a partnership for the benefit of shipping process optimization

VCE GmbH, the shipping process optimizer, and SmartStore AG, the leading open source DXP enterprise commerce platform of the ASP.NET world, have entered into a strategic partnership.

The collaboration between the two companies offers customers the opportunity to bundle the shipping process as easily as possible as an integrative tool, while closing the missing link between carriers and sales channels.

Do you need more information?

Contact VCE GmbH

E-mail: info@vce.de

Website: https://vce-solutions.de/en

Phone: +49 231 97 50 60-0

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