Smart Stores are emerging in many places, and the trend towards unmanned retail stores and solutions seems unstoppable. In the sale of items such as tobacco or spirits, there has been no reliable way to ensure youth protection and prevent the use of someone else's debit card without further age verification. Additionally, about 22% of all transactions require age verification, negatively impacting wait times and customer flow in the self-service area. Depending on the availability of checkout staff, this verification can take up to 2 minutes, increasing customer frustration and reducing checkout capacity.
Together with our partner https://www.intelligent-identification.com/, we integrate this technology into our workflows for SmartStores 24/7, SmartStadium, SmartVending, SmartVenue, Smart Retail. This solves one of the biggest problems in age verification and access control. The introduction of age verification reduces these issues by 80-90%. Thanks to this innovative technology, customers can verify their age in less than 10 seconds without the need for staff intervention.
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Accelerated Processing: A camera at the self-service kiosk automatically triggers an age check when scanning a restricted item. An algorithm automatically analyzes the customer's facial features. Staff only need to check customers who are under the age limit or do not agree with the analysis.
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Intelligent Technology: A customer's age is estimated using advanced artificial intelligence algorithms. Age estimation works successfully even when the face is partially covered by a scarf or mask. Only negative results (below the age limit) are automatically forwarded to a staff member with a mobile device.
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Efficiency Enhancement: With age verification, you benefit from increased front-end capacity. Customers can perform age verification independently of staff, leading to higher efficiency and throughput. This change increases ROI as no staff needs to be allocated for age verification at the checkout.
Age Verification and Access Control Procedures
MyCheckr - An all-in-one device for anonymous age verification, specifically designed for the sale of age-restricted products. It assists sellers in decision-making during the age verification process, indicating whether manual ID check is recommended, and offers additional features such as digital advertising and consumer analysis.
ICU Lite - A compact, plug-and-play device for automating the sale of age-restricted services and goods. It is particularly accurate in detecting persons under 18 and enhances the customer experience at self-service checkouts. ICU Lite can be combined with any USB camera for an offline solution.
ICU Pro - provides a biometric solution for building access control. This contactless technology ensures a high level of security and accuracy and can be easily integrated into existing systems. ICU Pro can replace or supplement RFID cards/keys and uses FaceID for access authorization.
The introduction of automatic age recognition in self-service areas offers a range of benefits for retailers and customers. By reducing wait times and increasing efficiency, the customer experience is improved, and customer satisfaction is increased. The intelligent technology from Innovative Technology enables quick and accurate age verification, relieving staff and increasing checkout capacity. Various procedures such as MyCheckr, ICU Lite, and ICU Pro offer tailored solutions for different industries and requirements. This innovation not only contributes to improving operational processes but also demonstrates a commitment to a seamless and comfortable shopping experience.
If you have further questions about Smartstore and individual solutions for your business or online store, or would like to schedule a live demo, we are happy to assist you. You can reach us via the contact form, by email at info@smartstore.com, or by phone from Monday to Friday between 10 am and 4 pm at +4923153350.
Contact:
Lina Trofimow
Senior Manager Business Development at Innovative Technology Ltd
ltrofimow@intelligent-identification.com/
Innovative Technology Ltd
Derker Street
Oldham
OL1 4EQ
United Kingdom